Menu Close

How to utilize the power of Google My Business for your brand

Grace Odofin

WSI, Social Media Executive
benefits of using google my business

Grace Odofin

WSI, Social Media Executive

Google My Business is an online tool that helps you to create and manage your business listing on Google Maps. It is a free service that provides you with several benefits.

Google My Business helps improve your ranking in search results, making it easier for customers to find you. It also enables you to respond to reviews, add photos, and update your business information. Setting up and optimizing your Google My Business listing can improve your visibility and reach on Google, and attract more customers.

This section will provide insights into how you can use the power of Google my business for your brand.

What are the benefits of using google my business?

Google My Business is a free tool that allows businesses to manage their online presence across Google, including search and maps. Some benefits of using Google My Business include:

  1. Improved visibility and accessibility for customers
  2. Enhanced local search results
  3. Increased customer engagement
  4. Easy to use
  5. Enhanced data and insights
  6. Improved search engine optimization (SEO)
  7. Enhanced brand awareness

  1. Improved visibility and accessibility for customers: By creating a Google My Business account, businesses can make it easier for customers to find them online and get important information such as their location, hours of operation, and contact details.
  2. Enhanced local search results: Local businesses often appear at the top of local search results, which can help companies attract more customers searching for the products or services they offer.
  3. Increased customer engagement: With Google My Business, businesses can respond to customer reviews and questions, therefore helping improve their reputation and build trust with potential customers.
  4. Easy to use: Google My Business is easy to set up and manage, and you can access it from any device with an internet connection. It makes it a convenient and user-friendly tool for businesses of all sizes.
  5. Enhanced data and insights: Google My Business provides businesses with valuable data and insights about their listing, including how customers interact with their listing and how they found it. It can help businesses better understand their customers and make informed decisions about their marketing strategy.
  6. Improved search engine optimization (SEO): Google My Business can help improve a business’s SEO by providing Google with more information about the business, which can help the business rank higher in search results.
  7. Enhanced brand awareness: By creating and maintaining a Google My Business listing, businesses can create a more consistent and professional online presence, which can help improve their overall brand awareness and reputation.

Overall, these benefits of using google my business can help businesses improve their online presence, acquire customers, and build stronger relationships with people.

How do I set up my Google My Business Profile?

Setting up a Google My Business listing is a straightforward process that can benefit businesses of all sizes. Here is a step-by-step guide on how to set up a Google My Business listing:

  1. Go to the Google My Business website and sign in with your Google account. If you don’t have a Google account, you will need to create one. Benefits of using google my business
  2. Click on the “Add a business” button and enter your business’s name, location, and category. If your business has multiple locations, you can add them all at once using the “Add multiple locations” option.
  3. Verify your business’s location. It is an important step that helps Google confirm that your business is where you say it is. Google will send you a verification code by mail or phone, which you will need to enter on the Google My Business Profile to complete the verification process.
  4. Fill out your business’s profile. It includes adding a description of your business, your contact information, your hours of operation, and any other information you want to share with customers.
  5. Add photos and videos of your business. It can help customers better understand what your business looks like and what you offer.
  6. Monitor and respond to customer reviews. GMB lets customers leave reviews of your business, which can help improve your reputation and build trust with potential customers. It’s important to monitor, read reviews and respond to customers’ questions.

Following these steps, you can create a professional profile that will help you stand out from the competition while connecting with more people in your local community.

How do I optimize my listing?

Optimizing a Google My Business profile can help businesses improve their online presence and attract more customers. Here are some tips for optimizing a Google My Business account:

  1. Verify your listing: Ensure that your business’s information is up-to-date; verifying your listing is essential. Verification also helps ensure that only allowed business representatives can change the listing.
  2. Complete all information fields: Fill out all the information fields in your Google My Business listing, including your business’s name, address, phone number, website, hours of operation, and services offered. Accurate information can also help customers find your local business.
  3. Use keywords and categories: When filling out your Google My Business listing, use keywords and categories that accurately describe your business and the products or services you offer. It can help your business appear in relevant search results and make it easier for customers to find you.
  4. Add photos and videos: Google My Business also allows businesses to add images and videos to their listing which helps your business stand out and attract more customers. It is a great opportunity to showcase your business, its products or services, and its unique features.
  5. Respond to reviews: Google My Business allows customers to leave reviews about your business which can be positive or negative reviews. It’s essential to monitor and respond to these reviews promptly and professionally. Responding to reviews can help improve your business’s reputation and build trust with potential customers.

By verifying your listing, providing complete and accurate information, using keywords and categories, and adding photos and videos. Additionally, by responding to reviews, you can make your business more visible and accessible to potential customers.

What are some other Google My Business tips and tricks?

There are many tips and tricks for optimizing your Google My Business listing. Here are a few to consider:

  1. Ensure your business name, address, and phone number are consistent across all online directories, including your Google My Business account. It will improve your search engine visibility and makes it easier for customers to find your business.
  2. Include niche keywords in your business name and description to help customers find your business when they search for those keywords online.
  3. Keep your business hours and other information up to date. It helps ensure that customers can easily find and contact your business.
  4. Encourage customers to leave reviews on your GMB account. Positive reviews can help improve your business’s credibility.
  5. Use Google Posts to share updates, special offers, and other important information with your customers. This feature allows you to add text, images, and videos.
  6. Appointment/booking link. Link it to the page on your site where people can schedule an appointment.

In conclusion, optimizing your Google My Business listing is an important part of any online marketing strategy. Also, ensure your business information is accurate and up-to-date. By using relevant keywords, adding photos and videos, and encouraging customer reviews, you can improve your visibility. And make it easier for customers to find and connect with your business. 

Additionally, using Google Posts can help you share updates and special offers with your customers, further improving your online presence. Taking the time to manage your Google My Business profile can pay off in increased visibility, customer engagement, and, ultimately, business success. While you enjoy the benefits of using google my business.

Finally, if you require a professional consultation on how to set up and use the power of google my business for your business, we’re always here to help; click here

The Best Digital Marketing Insight and Advice

The WSI Digital Marketing Blog is your ideal place to get tips, tricks, and best practices for digital marketing.

Don't stop the learning now!

Here are some other blog posts you may be interested in.

Digital Marketing in the Nigerian Banking Industry
Digital Marketing in Nigerian Banks: Powering Growth from Clicks to Conversions
In the ever-evolving landscape of Nigerian banks, the synergy between digital marketing and growth has...
Read Article
What SEO does for Nigerian Businesses
SEO for Banking and Financial Services to Boost Online Presence
In today’s digital age, establishing a strong online presence is essential for the success of any...
Read Article
SEO and PPC for businesses
SEO and PPC: Which is Better for Small Businesses in Nigeria
The ongoing debate between Search Engine Optimization (SEO) and Pay-Per-Click (PPC) rages on, with small...
Read Article

Oti is a vastly experienced digital media and marketing professional with over 10 years of industry experience. He has worked across Agency, Brand, Publisher and Marketing Technology sides of the industry in various capacities.


Driven by a strong commitment to continuous innovation, Oti has managed so many successful digital projects across Africa and Europe for brands like Coca-Cola, Nestle, Guinness, Kellogg’s, EA Games, Sony Entertainment, etc., and advises senior management of global brands on data-driven marketing and digital transformation.

Consumer insights in marketing: Oti

Oti currently heads Product at Terragon Group, Africa’s leading data aggregation, enrichment, and activation company, where he is responsible for developing innovative data-driven marketing solutions for SMBs and Enterprises across Africa.


Oti is the current President of Association of Digital Marketing Professionals (ADMARP), the foremost professional body for digital marketing practitioners in Nigeria. He is also a communications consultant to the African Union in areas of youth engagement and digital interactions. A known public speaker, teacher and trainer, Oti has facilitated several conferences and digital events, and was recognized by Marketing Edge Magazine as an Outstanding Digital Marketing Personality of the year 2021.